Refund policy

In circumstances where you, the individual customer, wish to cancel the contract and return the product to nineteen/seventy, you have 14 days to inform us of returning an item, and a further 14 days to send it in.

Subject to the product being in the same condition and packaging that it was delivered to you, a full refund will be provided. Any and all refunds that may be provided will be returned to the original payment method and may take up to 14 days to be received.

The goods need to be returned at your own cost, intact, in the same condition as received, and in the original packaging. A deduction can be made if the value of the goods has been reduced (you have a legal obligation to take reasonable care of the goods while they are in your possession).

If choosing to book your own postage we suggest taking out additional postal insurance with your provider.

Please retain proof of dispatch, as we cannot be held accountable for lost or damaged items during transit. Some items like lamp shades cannot be refunded if they have been unwrapped. These goods will be clearly marked. Please use the slip and label provided, filling out the relevant details, or request a new one from hello@nineteenseventy.co.uk.

Our system processes the refund instantly and you will receive an email notification - please allow 5-10 days for your bank to show the funds This returns policy does not affect your statutory rights. Mylor & Mawes Ltd t/a nineteen/seventy is a UK company which upholds The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Your statutory rights are not affected.

You, the customer, as an individual have the right to cancel the Contract. Your rights will depend upon the product you have purchased from us, the reason for the return and when you end the contract. nineteen/seventy reserves the right to refuse or cancel a contract for whatever reason. In those circumstances, any payment will be refunded, in full, or alternatively, not taken.

FAULTY ITEMS

If you receive a faulty, or damaged goods please email us a photograph and request either a refund or replacement within 5 days of receiving the item(s).

nineteen/seventy is under a duty (written in law) to ensure that the products you, the customer, purchase are of a set standard and /or quality.

In circumstances where this is not the case, you the individual customer, may have certain rights relating to faulty and/or misdescribed goods.Insofar as it is entitled to do so, Hudson Home disclaims any and all warranties of any kind, whether express or implied in respect of the products sold.

This disclaimer does not affect your legal rights where you purchase something as a consumer nor does it affect your rights to cancel any contract under the Consumer Contracts (information, Cancellation and Additional Charges) Regulations 2013. A link to the aforesaid legislation can be found here:

https://www.legislation.gov.uk/uksi/2013/3134/contents/made